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SMS Terms

SMS Opt-In & Notification Program

Stay updated on your donation status with text messages — always free to opt out

What Messages Will I Receive?

Up to 5 messages per donation, only about your active donation. We will never spam you.

1

Donation Submitted

"Hi [Name]! We received your donation request for your [Item]. We'll contact you soon to schedule free pickup. Questions? Call (601) 572-7296."

2

Pickup Scheduled

"Your Mercy House pickup is confirmed for [Date]. Our driver will arrive between [Time Window]. See you then! Call (601) 572-7296 with any questions."

3

Pickup Complete

"Your [Item] has been picked up successfully! Thank you for your donation to Mercy House. We'll follow up about your donation paperwork."

4

Paperwork Sent

"Your donation paperwork has been emailed to [email]. Please keep it for your records. Thank you for supporting Mercy House!"

SMS Keywords

Opt In to SMS NotificationsText: START

Text START to (601) 572-7296 to opt in to donation status updates. You can also opt in by providing your phone number on our donation form and checking the SMS consent box.

Example response: START → "You're now subscribed to Mercy House donation updates. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help."
Opt Out — UnsubscribeText: STOP

Text STOP to any message from us at any time. You will immediately be removed from all SMS communications.

Example response: STOP → "You have been unsubscribed from Mercy House donation updates. No more messages will be sent. Text START to re-subscribe."
Get HelpText: HELP

Text HELP to any message from us to receive contact information and program details.

Example response: HELP → "Mercy House Donation Updates: For help call (601) 572-7296 or email donations@vehicledonationms.com. Reply STOP to unsubscribe."

Program Terms Summary

Program: Mercy House Donation Updates

Sender: Mercy House Vehicle Donation Program

Number: (601) 572-7296

Frequency: Up to 5 messages per donation

Cost: Message & data rates may apply

To Opt Out: Reply STOP at any time

To Get Help: Reply HELP or call (601) 572-7296

Carriers: AT&T, Verizon, T-Mobile, U.S. Cellular, and others. Carrier support not guaranteed for all carriers.